Table of Contents

1. Executive Summary ......................................................... 3
2. Offline Platform Benefits .................................................. 3
3. Scope of Work ............................................................... 4
4. Architecture and Infrastructure ........................................... 5
5. Hardware Requirements ....................................................... 6
6. Deliverables .................................................................. 7
7. Technology Stack ............................................................ 7
8. Local AI Models .............................................................. 8
9. Installation Process ........................................................ 8
10. Project Plan and Milestones ............................................... 9
11. Commercials - One-Time License ............................................ 10
12. Training Program ............................................................. 11
13. Data Security & Isolation .................................................. 11
14. Client Responsibilities .................................................... 12
15. Division of Responsibilities .............................................. 12
16. Acceptance Criteria ......................................................... 13
17. Important Points ............................................................. 13
18. Assumptions ................................................................... 14
19. Warranty & Support Options ................................................. 14
20. Terms & Conditions ........................................................... 15
21. Service Order Confirmation – Letter of Intent (LOI) .................... 16

Executive Summary

BETTROI will deliver AIMS as a completely offline, on-premise solution that operates without any internet connectivity. This air-gapped system uses locally deployed AI models to extract equipment and instrument tags from P&ID drawings, ensuring 100% data sovereignty and security. The system processes P&IDs using embedded AI technology, achieving 98% accuracy while maintaining complete isolation from external networks. Success is defined by autonomous operation, zero external dependencies, and processing capability of 500+ P&IDs per day on local hardware.

Success Metrics: 100% offline operation, 98% tag extraction accuracy, <30 seconds per P&ID page, zero network dependencies, complete data isolation.

Offline Platform Benefits

Why Choose On-Premise AIMS?

• Maximum Security: Perfect for sensitive or classified projects
• No Recurring Costs: One-time investment, unlimited usage
• Complete Control: Your IT team manages all aspects
• Offline Capability: Works in ships, remote sites, secure facilities
• Customizable: Can be modified to meet specific requirements
• Performance: Dedicated resources ensure consistent speed

Scope of Work

In-scope

• On-Premise Software: Complete AIMS platform for local deployment
• Offline AI Models: Pre-trained models for symbol detection and OCR
• Local Database: PostgreSQL setup with all required schemas
• User Management: Unlimited local users with role-based access
• P&ID Processing: Batch processing of unlimited P&ID documents
• Tag Extraction: Equipment, instrument, and line tag identification
• ISA 5.1 Parser: Industry-standard tag interpretation engine
• Excel Export: ADNOC-compliant Tag Creation sheet generation
• Installation: On-site installation and configuration (5 days)
• Training: On-site training for up to 30 users
• Documentation: Complete admin and user manuals
• Warranty: 6-month bug fix and technical support warranty
• Local Backup: Automated backup scripts and procedures

Out-of-scope

• Hardware procurement: Client provides servers and workstations
• Network infrastructure: Internal network setup not included
• Operating system licenses: Windows/Linux licenses by client
• Database licenses: If using commercial DB (Oracle/SQL Server)
• Internet connectivity: System designed to work without internet
• Cloud features: No cloud backup, sync, or remote access
• Mobile apps: Web-based access only, no native apps
• Third-party integrations: ERP/SAP connectors available separately
• Custom AI training: Uses pre-trained models only
• Post-warranty support: Available through maintenance contract

Architecture and Infrastructure

On-Premise Architecture

Deployment Model: Single-server or distributed installation

Network: Isolated internal network (air-gapped supported)

Access: Web-based interface via internal network

System Components

1. Application Server

• Web application hosting (Node.js/Python)
• User authentication and session management
• API services for frontend communication
• Job queue management

2. AI Processing Server

• Local AI model runtime (PyTorch/TensorFlow)
• OCR engine (Tesseract 5)
• Symbol detection models (YOLOv8)
• ISA 5.1 parsing engine
• GPU acceleration support (optional)

3. Database Server

• Supabase (self-hosted PostgreSQL with extensions)
• User management and permissions
• P&ID metadata and extracted tags
• Real-time subscriptions and audit logs

4. File Storage

• Network attached storage (NAS) or local disk
• P&ID document repository
• Processed images and cache
• Export files and backups

Network Architecture

• Internal network only (10.x.x.x or 192.168.x.x)
• HTTPS with self-signed certificates
• Optional: Active Directory integration
• Firewall rules for internal access only
• No external ports or internet routing

Hardware Requirements

Workstation Requirements

• Browser: Chrome 90+, Edge 90+, Firefox 88+
• RAM: 8 GB minimum
• Display: 1920x1080 or higher
• Network: 100 Mbps LAN connection

Deliverables

• AIMS Software Package: Complete installation files and scripts
• AI Models: Pre-trained models for P&ID processing
• Database Schema: Complete Supabase self-hosted setup
• Web Application: Full-featured browser-based interface
• Admin Tools: User management, backup, monitoring utilities
• Documentation: Installation guide, admin manual, user guide
• Training Materials: Slides, exercises, video tutorials
• Configuration Files: Templates for all system settings
• Backup Scripts: Automated backup and restore procedures
• License Key: Perpetual license for unlimited users

Technology Stack

Local AI Models

Included AI Capabilities

• Symbol Detection: Pre-trained YOLOv8 model for P&ID symbols
• OCR Engine: Tesseract 5 with engineering drawing optimizations
• Text Recognition: Custom models for tag number patterns
• ISA Parser: Rule-based engine for ISA 5.1 compliance
• Line Detection: Computer vision for pipe and instrument lines
• Quality Check: Confidence scoring and validation models

Model Specifications

• Total model size: ~2 GB
• Inference time: 5-10 seconds per P&ID page
• Accuracy: 98% on standard ISA symbols
• GPU acceleration: 3x faster with NVIDIA GPU
• CPU-only mode: Fully supported

Installation Process

Phase 1: Pre-Installation (Remote, Week 1)

• Requirements gathering and environment assessment
• Hardware and software checklist verification
• Network architecture review
• Security policy alignment

Phase 2: On-Site Installation (5 Days)

Day 1: Server setup and OS configuration

Day 2: AIMS software installation and database setup

Day 3: AI model deployment and testing

Day 4: User setup and security configuration

Day 5: Testing, optimization, and handover

Phase 3: Post-Installation (Remote, 1 Week)

• Remote monitoring and support
• Performance tuning
• Issue resolution
• Final acceptance testing

Project Plan and Milestones

Total Duration: 12-14 weeks from contract signing

Critical Success Factors

• Hardware ready before software installation
• Network and security policies defined
• Test P&IDs available for validation
• Key users identified for training
• Backup procedures established

Commercials - One-Time License

Investment Breakdown

Optional Services

Payment Terms

• 30% on contract signing
• 40% on software delivery
• 20% on installation completion
• 10% on final acceptance

Warranty Included

• 6 months bug fix support
• Remote assistance included
• Security patches included
• Email/phone support

Training Program

Administrator Training (3 Days)

Day 1: System Administration

• Installation and configuration
• User management and roles
• Backup and restore procedures
• System monitoring

Day 2: AI Model Management

• Model deployment and updates
• Performance tuning
• Troubleshooting extraction issues
• Quality control settings

Day 3: Advanced Topics

• Database management
• Log analysis
• Security configuration
• Disaster recovery

User Training (2 Days)

Day 1: Core Functions

• System overview and login
• Project and process creation
• P&ID upload and processing
• Tag review and verification

Day 2: Advanced Features

• Batch processing
• Excel export and customization
• Reporting and analytics
• Best practices

Data Security & Isolation

Security Features

• Air-Gap Support: Operates without any internet connection
• Encryption: AES-256 for data at rest
• Access Control: Role-based with AD/LDAP support
• Audit Logs: Complete activity tracking
• Data Isolation: No external data transmission
• Secure Deployment: Hardened installation scripts

Compliance

• Suitable for classified environments
• Meets oil & gas industry security standards
• No cloud dependencies or external calls
• Complete data sovereignty

Client Responsibilities

• Procure and provision hardware per specifications
• Provide Windows/Linux OS licenses
• Ensure network infrastructure is ready
• Grant necessary system permissions for installation
• Provide VPN access for remote support (if allowed)
• Designate system administrators for training
• Provide sample P&IDs for testing (minimum 20)
• Allocate users for training sessions
• Define security policies and access controls
• Establish backup procedures and storage

Division of Responsibilities

Acceptance Criteria

• Successful installation on client infrastructure
• All components operational without internet connection
• Processing of 20 sample P&IDs with 95%+ accuracy
• User authentication and role management working
• Excel export generates correct Tag Creation format
• System performance meets specified benchmarks
• Administrator training completed
• User training completed
• Documentation delivered and accepted
• Warranty support activated

Important Points

Operational Considerations

• Updates: Model updates delivered via secure media (USB/DVD)
• Scaling: Can add more servers for increased capacity
• Customization: Configuration changes supported, code changes not included
• Migration: Can move to new hardware with license transfer

Long-term Benefits

• No recurring subscription costs
• Complete control over system and data
• Immune to internet outages or connectivity issues
• Can operate in highly secure or remote locations
• Predictable TCO with no usage-based charges

Assumptions

• Hardware will be procured and ready before installation date
• Servers will have required OS installed (Windows Server or Linux)
• Internal network is configured and operational
• P&IDs are in standard PDF format with readable text
• ISA 5.1 or similar standard is used for tag numbering
• On-site access will be provided for 5 consecutive days
• Client IT team available during installation
• Power backup (UPS) available for servers
• Air conditioning in server room is operational
• Remote access allowed for initial support (optional)

Warranty & Support Options

Included 6-Month Warranty

• Bug Fixes: All software defects resolved at no charge
• Security Patches: Critical security updates provided
• Remote Support: Email and phone support included
• Response Time: 24 hours for critical issues
• Documentation Updates: Corrections and clarifications

Optional Annual Maintenance (After 6 Months)

Standard Plan - AED 84,000/year

• Continued bug fixes and patches
• Quarterly model updates
• Remote support (business hours)
• Performance optimization
• Minor feature enhancements

Premium Plan - AED 126,000/year

• Everything in Standard Plan
• 24/7 support availability
• 4-hour response SLA
• 2 on-site visits per year
• Priority feature requests
• Custom training sessions

Terms & Conditions

License Terms

• License Type: Perpetual, non-transferable (except hardware migration)
• Deployment: Single organization, multiple sites allowed
• Users: Unlimited within licensed organization
• Duration: Lifetime with no expiration
• Restrictions: No resale, no code modification, no reverse engineering

Intellectual Property

• AIMS software remains Bettroi intellectual property
• Client receives perpetual usage rights
• AI models are proprietary to Bettroi
• Client owns all data processed through system
• Configuration and customization belong to client

Warranty Terms

• Warranty Period: 6 months from acceptance date
• Coverage: Software defects and bugs
• Exclusions: Hardware failures, user errors, modifications
• Remedy: Fix, patch, or workaround at Bettroi's discretion

Limitation of Liability

• Limited to total contract value
• No liability for indirect or consequential damages
• No liability for data loss (client responsible for backups)
• Force majeure conditions apply

Change Control

Features beyond the defined "In-scope" items require a written change request with additional commercial terms. This includes custom symbol training, additional integrations, or significant modifications.

Confidentiality

• Mutual NDA required before project start
• All client data treated as confidential
• Bettroi staff sign confidentiality agreements
• No client data used for other purposes

Governing Law

This agreement is governed by the laws of the United Arab Emirates. Any disputes shall be resolved through arbitration in Dubai.

SERVICE ORDER CONFIRMATION – LETTER OF INTENT (LOI)